Tag Archives: superheroes

A culture of continuous improvement…

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“Seek marginal gains to outperform – small steps that create a contagious environment, where a philosophy of continuous improvement engages everyone.” (adapted from Sir David Brailsford, 2015)

Sir David Brailsford eloquently and concisely outlines the key characteristics of high performing teams in this great 2 minute video…click the photo below. It is probably true that there are some key principles that are at the heart of high performing teams that enable outperformance .. all of which are highly applicable and relevant to education.

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Sir David Brailsford identifies a number of key principles that allow teams and organisations to over-perform or out-perform others. These are explored below…

1. “Recruit the best people that you can find”. What if we are really fussy over recruitment; ensuring that we recruit the very best to the team? What if we were also focused on this being a good behavioural fit … given that attitude is the key aspect in creating an over-performing culture?  There are a number of organisation who largely recruit based on attitude – often gaps in core skills can be closed. What if we started with First Who Then What?…

g2g-first-who“Good to great companies first got the right people on the bus (and in the right seats) –and the wrong people off the bus –and then figured out where to drive it.”

(Jim Collins)

What if these were the superheroes, linchpins, mavericks or Freds whose connectivity and altruistic collaboration enabled the organisation to fly?

2. Seek out the “Podium people – ask, who is the best in the world?” What if organisations identified the best in the world? What if we then understood where they were, how and what they achieve? What if we then work out precisely where we are and then plot to close the gap? By setting direction for the “Podium People” in our field we set the expectation high. What if we habitually faced the brutal truths of our own performance?…

“have the discipline to confront the most brutal facts of your current reality, whatever they might be.” (Collins)

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By aspiring to reach and exceed Podium People we commit to do “whatever it takes” and embark on a journey, an accumulation of steps…

“What we can do and what the best schools do already – is ask where they would like to be in five years time (aiming for the podium) and what steps they will take to get there” … ” the best schools accumulate these small steps and describe themselves as being on a journey.” (Tim Brighouse)

What if we time limit the drive for improvement?…

“To achieve great things, two things are needed; a plan, and not quite enough-time.” (Leonard Bernstein)

3. Seek Marginal Gains, because small improvements in a number of aspects that we do can have a huge impact to the overall performance of the team.

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What if we realised that impact, stickability and the effectiveness of any change is in the detail and that where change is planned, simple and purposeful big change and impact can follow? … often with unexpected benefits…

“We need to prepare ourselves for the possibility that sometimes big changes follow from small events, and that sometimes these changes can happen very quickly!” (Malcolm Gladwell)

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What if we understood greatness was about the choices we make and the discipline to see them through?…

“Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice and discipline.” (Jim Collins)

“Leaders are only truly in charge when they inspire others to take charge.” (Simon Sinek, 2012)

4. Give Ownership, because with ownership comes motivation. What if we trusted that because we have set the destination … on exceeding our podium people/organisations and  that we have the right people on the bus … then these people are best placed to lead and make decisions? That by giving ownership we increase autonomy and this drives-up motivation and performance that is widely owned and more likely to be sustained. – “pushing decision making to the action” (David Marquett)

What if this ownership was allied to responsibility and accountability – a measuring stick and evaluation that rewards and supports motivation? … so that individuals know they are doing a remarkable job.

What if we connected individuals to collaborate? … Seth Godin reminds that groups/teams need a clarity of destination and an ability to connect and communicate … collaboration and improvement follows…

“…groups of people connected to one another, connected to a leader, and connected to an idea. For millions of years, human beings have been part of one tribe or another. A group only needs two things to become a tribe: a shared interest (vision) and a way to connect and communicate.” (Seth Godin)

What if, as John Kotter identifies, we create and facilitate connection and collaboration (right hand side) alongside hierarchy that challenges, supports and delivers accountability (the left hand side)? It is balancing these that create a successful, agile team/organisation.

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5. Absolute clarity of role – People need to own and absolutely accept the role they have, but importantly they need to believe it is the right thing to do. What if we understood that Individuals perform well when there is absolute clarity on what is expected of them? Too often leaders complain of poor performance only to realises that they have never been clear in the first place as to what was expected.

What if we also identify the standards and insisted on the highest of expectations – in all that you do? What if we create a positive, risk-embracing environment and culture so that we face the brutal truths and seek feedback and understanding to maintain continuous improvement?

Maybe then we would build teams in education from middle to senior to executive leadership that understand outperformance, borrow from other professions, sports and organisations to realise the leadership potential that exists.

Maybe then by asking…

  • …do we have the right people on the bus and in the right seats?
  • …do we know who the podium organisations are? – and how we close the gap?
  • …do we find marginal gains for continuous improvement?
  • …do we give and facilitate ownership for improvement and balance with accountability?
  • …do we have absolute clarity on roles and responsibilities and ensure that the standards and expectations are set high … within a feedback and risk-taking culture?

…we would would better understand our organisation and how we create the conditions for great teams to grow, succeed and out-perform. After all, in academies/schools leadership and the extent that leadership creates high performing teams directly relates to the success or otherwise of the organisation.

“Delivery never sleeps.” (Barber)

March 2015

If not now, when? Raising Achievement

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‘Garry was brilliant,’ …. ‘He told us exactly where the Italians were and he really motivated us with things like: ‘If not now, when? If not you, who? How much do you want this?’ We knew then that we wanted it more than them.’ (Greg Searle, Gold, Barcelona Olympics)

In the Barcelona Olympics the Searle brothers trailed the Italians by two lengths at 1250m…with 15 stokes remaining it was still more than a length…rising to the if not now, when? and the if not you, who? challenge…the brothers showed extraordinary courage and determination to overhaul the Italians in the last stroke to win Gold. (Click picture to view the race)

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It is probably true that when it comes to raising achievement (RA) a “whatever it takes” mindset and culture is key and Term 4/5 is the engine room of opportunity to ensure that students perform. Where there is a focus on quality first teaching and a balance of being deliberate, precise and rigorous on strategies and approaches that matter… there are no limits to what can be achieved.

This begs the question: How do Academies/schools raise achievement most effectively ahead of summer exams? After all, “If not now, when?” … “If not you, who?”

“Success is not a random act. It arises out of a predictable and powerful set of circumstances and opportunities.” (Malcolm Gladwell)

What if we always kept central that it is quality first teaching that matters? – what students receive every lesson, every day is what raises achievement and this is best achieved through strong, precise and deliberate teaching over time. – This is the “flywheel” (Collins), the “One Thing” (Keller). Keep the main thing, the main thing…

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What if we also understood that RA approaches have much to inform us about everyday teaching, assessment and practices? So that RA is not about a sticking plaster or a bolt-on (panic) approach, but is built into effective progress-focussed teaching across all Year groups.

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What if we realised that urgency is important when raising achievement and that it is crucial that this is communicated to encourage and insist on a move to action for both students and staff? We need to “amplify a need” to secure action that makes the difference.

What if it was the superheroes in our midst that led RA – each teacher, tutor, mentor, leader taking responsibility for RA and believing that anything is possible and being the change and impetus to move students to action? …the deliberate action that enables students to achieve. Blog: Connected Collaboration and Deliberate Altruism

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What if we are very clear about who is responsible for student performance? Class-level responsibility is key to RA – teachers being accountable for students – where there is quality conversation (support and challenge) around what can be achieved with a group of students – teaching becomes more focused on RA.

What if we reward teaching that is outcome-orientated? We value and reward teachers who achieve progress over time; placing more weight on outcomes and progress achieved than performance in observations. And what if we support and reward teaching that is more deliberate and grounded in formative assessment, so that it enables planning to close gaps and secure greater progress. (blog: progress over time)

What if we show a boldness of leadership that reshuffles students, alters groupings and changes staffing to ensure students get the best opportunity to perform? (they only get one shot) And What if where behaviour limits progress teachers and leaders are tenacious and quick to remove this barrier?

What if we fully recognised that Raising Achievement is not about doing more and stacking strategy on strategy … in the push to raise achievement… “not everything matters equally?” (Keller) see Strategic leadership | fanatical discipline and deliberate delivery. We should deliberately seek “marginal gains” (David Brailsford) but resist the temptation just to add strategy on top of strategy – such approaches are high energy, spread impact thinly and are often counter productive.

What if we embedded deliberate practice within teaching and RA? Deliberate Practice occurs when students…

1. …are be motivated and exert effort to improve their performance.

2. …engage in tasks that take into account their pre-existing knowledge.

3. …receive immediate informative feedback and knowledge of the results of their performance.

4. …repeatedly perform the same or similar tasks.

What if based on sound formative and summative assessment that allowed a deep understanding of what students are able to do and not do we used DTT and DDI to close gaps in understanding?…

  • DTT – Diagnosis, Therapy, Test, Diagnosis, Therapy, Test….
  • DDI – Data Driven Instruction.

What if using DDI allows for greater professional conversation around how to secure concepts with students? Why are there gaps shared by students in their understanding? If we focus on understanding how effective our instruction is then teaching will more quickly RA of students.

What if, like the Oakland As, RA is consistently Data Driven? If we ask the right questions and measure the most important performance indicators (the gaps) we get a sense of impact/performance and we direct teaching, planning and intervention to efficiently and effectively close gaps. See blog: Greatness isn’t born, it’s grown. Coyle What if we borrow and use more of Dan Coyle’s ideas on learning and performance? He identifies three important conditions that support learning:

  • Maximise reachfulness in the presence of an expert
  • Embrace the struggle – “You will become clever through your mistakes.”
  • Encourage theft – use feedback and copy others.

Dan Coyle: http://www.youtube.com/watch?v=Aq0pHpNy6bs (17 mins)

What if RA is based on the assumption that anyone can learn anything? That the physical development of myelin to secure pathways in the brain enables learning – it is practice that counts and that Dweck’s Growth Mindset ideas are central to highlighting what is possible?

“We all have the ability to profoundly change our levels of talent, our level of skill. Where clusters of great talent emerge there has been a culture created where individuals are constantly reaching and repeating, making mistakes, receiving feedback, building better brains, faster more fluent brains…inside the brain myelin acts like insulation on the pathways and connections in the brain – each time we reach and repeat we earn another layer – signal speeds in the brain start to increase from 2 mph to 200 mph – neuro broadband – (or the difference between normal and great).” (Dan Coyle)

What if Mock exams were regular and deliberately delivered, perhaps in this sequence? Quality teaching…Walking Talking Mock…Visualisation/deliberate instruction/preparation…Mock Exam…question-level feedback…moderation…diagnosis…DDI/DDT…deliberate results day…quality first teaching/intervention that precisely closes gaps.

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What if these Mocks are externally marked or moderated? such that a accurate “Actual Performance” is measured? …completed in exam halls, under full exam conditions, with full exam papers? …including all access arrangements?

What if Mock performance precisely informed what is taught and better still how it is taught (DDI)? What if Covey tables or similar identified specifically the gaps and opportunities for marks and that this is owned in subjects and at class-level? (remembering that some marks are easier than others)

What if fine grading was used across all subjects and that the criteria for each fine grade is consistently applied? And what if feedback from each exam provided question-level analysis and specifically directed students to when and how they can close gaps in understanding?

What if parents evenings were also results evenings where students receive results and specific question/area-level feedback on what is known and where the gaps…and how, where and when the gaps can/will be closed?

What if we meticulously had a plan for the seconds, minutes, hours and days prior to am and pm exams – that this tapered preparations, supported students and was consistent, dependable and reassuringly routine?

What if the period before and during the exams was precisely timetabled to make the very best use of the time available, such that quality teaching input existed up to each exam and that lessons and teachers whose courses had completed made an Academy contribution to support the preparation for other exams?

What if we also focused on student well-being, praise and reward? Cohort performance is often linked to cohort ethos and approach, such that there is a collective and wide-held value placed on performing and achieving? This can often be tangible and obvious – where cohorts tip outcomes improve. What approaches can be used to create a sense of belonging, a Year group sense of we are in this together and “your success is also my success?”

What if RA is a whole Academy drive such that a 100 day plan (to… 50 day plans) leading up to and through the summer exams is owned by all? And even better if this is translated into subject plans…that are very specific, deliberate and precise. What if there is a clear focus on the key students that make the difference the “key 34” the “critical 25” the “golden 28”?

Maybe then we would exploit a “whatever it takes” and “if not now, when” mindset that assumes everything is possible and ensures students perform and achieve. That we never let up on improving the quality of teaching as this is the most effective way of raising student achievement of students – what happens in every lesson really matters.

Maybe also we would be precise and deliberate about Raising Achievement, squeezing out the most from the strategies and approaches that matter the most.

…enabling students to perform unusually well.

March 2015

Connected collaboration and deliberate altruism… growing great organisations and systems

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Connected collaboration and deliberate altruism… how great organisations grow and coherent education systems improve…

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slide-5-638It is probably true that…for organisations to excel and become great the internal climate needs to support individuals to connect, collaborate and be deliberately altruistic. These indispensable individuals (mavericks, superheroes, connectors, change agents, linchpins, Freds etc.) draw maps, bring Art to work and accelerate organisations toward greatness.

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It is also probably true that this scales to a system leadership level such that great systems grow where deliberate altruism within collaborative networks/multi academy trusts enable clusters of schools to be remarkable; to bring Art to education – lifting-up communities.

Which begs the question: How do we enable change leaders and linchpins across the system (within academies and across clusters of Academies) to connect, collaborate and be deliberately altruistic to deliver world class education?

Perhaps Seth Godin expresses it best: “What happens when you build an organisation (or system) that is flat and open? what happens when you expect a lot and trust the people you work with?” …and what if we create the climate/platform for connection, collaboration and deliberate altruism? … maybe then system leadership has a chance to raise the bar and make education remarkable.

“(when) Schools pull together and share their best ideas, while simultaneously employing peer pressure to achieve more for the sake of all students (and the whole community).” (Hargreaves et al. 2014)

What if there are superheroes in our midsts?… What if we set them free to bring Art to work, to be remarkable, to be heroes who seek connection, who collaborate, who are deliberate, innovative and who altruistically spread ideas that work, because they are close to the action and they are infectious with enthusiasm. Tumblr_mnh27a7WA31rir6lho1_1280 Who are the superheroes?… What if we had more Freds in organisations and across systems? The story goes that Fred was the postman of Mark Sanborn. Fred cared; he cared a lot about providing a service – he did not have to, but he did – he went beyond the call of duty to add real value. Not because he had to, because he wanted to…he was extraordinary and he made Mark Sanborn consider the Fred factor; for which he identifies four principles…

  1. Everyone makes a difference…do we exploit opportunities to make a difference?
  2. Everything is built on relationships…do we always invest in relationship building?
  3. You must continually create value for others…do we lift others up & create value?
  4. You can reinvent yourself regularly…do we take a fresh look and reinvent ourselves?

How many Freds do you know? Organisations that have Freds, add value and are likely to thrive. It is for leaders to create an oasis of Freds within their organisation – and even better if they inspire others to take charge…

“Leaders are only truly in charge when they inspire others to take charge.” (Simon Sinek, 2012)

What if we had more linchpins in organisations and across the system? Those that say…Linchpin_TTb What if we actively recognised, grew and recruited linchpins, These are positive deviants, who engage in “positive deviant practices.” (Heaths) Seth Godin in his Tribes and Linchpin books identifies that these individuals bring Art to work, are creative and are linchpins that link and connect widely. Gladwell would describe them as Connectors. (Tipping Point). 499b343267ee2a7181a9913c4f593c48 What if we allow linchpins to bring Art to work and drive improvement from within? What if we also devolve and push decision making and innovation closer to the action (David Marquet), so that Linchpins and connectors influence others, lead change and release potential to secure improvement? Maybe then change and improvement will have greater stickability, be more effective and more consistently delivered. It is exactly these individuals who “Don’t settle” (Steve Jobs) and consistently reflect and innovate deliberately around the few things that matter. See: Strategic Leadership | fanatical discipline and deliberate delivery. Jobs

What if we enabled and created a platform for these change agents, innovators, linchpins and Freds to do their work…to be given the time and space to energise and accelerate improvement where it matters … near to the action.

“The role of the leader is to enable, facilitate, and cause peers to interact in a focused manner…but still only a minority of systems employ the power of collective capacity.” (Fullan, 2010)

What if leadership within an organisation and across the system created a climate for individuals to thrive, to lead…what if it offered discretion to be creative and innovative? And what if it was less about the leaders at the top and more about enabling and freeing linchpins and Freds to go about making remarkable things happen?

“There are conditions under which people thrive and conditions under which people do not. The culture of an (Academy) is essential…it is organic. If the conditions are right – you give people a different sense of possibilities, a new set of expectations and offer discretion to be creative and innovative…things spring to life…real leaders know that.” Ken Robinson 

And What if leaders sought not to command and control, but to create a climate of possibility that enabled people to rise up, influence and do remarkable things?

“The real role of leadership in education…is not and should not be command and control the real role of leadership is climate control, creating a climate of possibility…people will rise to it and do things that you did not anticipate and could not have expected.” (Ken Robinson) 

Quotation-Seth-Godin-giving-leadership-work-ideas-people-Meetville-Quotes-228804 What if we developed tribes…

“…groups of people connected to one another, connected to a leader, and connected to an idea. For millions of years, human beings have been part of one tribe or another. A group only needs two things to become a tribe: a shared interest (vision) and a way to connect and communicate.” (Seth Godin)

After all, given freedom we should trust that… f163eaa3b112c76e1f850c9a4ba57189

What if the mode of operation was deliberate altruism. As Adam Grant considers, there are givers, matchers and takers. The takers hold what they have, steal ideas and focus on self-interest. The matchers only give if they receive something of equal value. The givers who give strategically/deliberately, make things happen, they gain far more and they contribute to improvement. We all know takers, matchers and givers. It is interesting that whilst this works on an individual level it is also true at an Academy level. Where Academies give they make a contribution to the system…everyone benefits…in fact more comes back… a-few-quotes-from-its-not-how-good-you-areits-how-good-you-want-to-be-3-728

“There is a crucial difference between the wisdom of openness and the folly of unguarded innocence. (Givers can be the most and the least successful)” (Hargreaves and (Grant))

What if every organisation created the space and supported connected collaboration for individuals to bring art and what if system leaders understood the power of networks…John Kotter provides an excellent diagram of how a great organisation maintains a hierarchical structure with all the necessary line management and accountability whilst enabling connected networks to exploit the linchpins and Freds in the organisation to connect and enabling the organisation to be agile and innovative. If we place a number of hierarchies (academies) around a central network, a network that connected linchpins and Freds across the system, we have the model that connects. If this connection and collaboration is built on deliberate altruism we have the basis for enhancing system leadership and a chance to reshape education. Slide1

Uplifting leadership entails engaging a talented team that values risk and creativity, acknowledges and tolerates honest mistakes, and has members that participate and “play” in interchangeable roles. They inspire each other as leadership emerges throughout the group.” (Hargreaves, 2014)

What if organisations/academies deeply connected and collaborated across networks/clusters of schools and altruistically shared everything such that there was a wide responsibility for system improvement? What if all Principals/Headteachers were system leaders or change agents?

“If as a principal you go it alone, you can only go so far…although it is possible to become a great school despite the system you are in, it is not possible to stay effective if the system is not cultivating greatness in all of its schools…the system matters a great deal.’ (Fullan, 2014)

The best system leaders look out to improve within whilst contributing to the wider system. What if we did not see local schools as competitors? what if there was a greater recognition that the success of other schools increases system success and this is better for everyone? Hargreaves et al.(2014) identifies three powerful combinations of collaboration and competition:

  • Co-opetition: the alliance of opponents achieve greater value together than they can achieve alone.
  • Uplifting federations: that include competitors increase social value for the wider community as well as for each individual organisation.
  • Being on the collaborative edge: enhances motivational value; pushing up performance in the comradely quest to keep innovating and outdo others – in a way that moves everyone up to a higher level.

“There are many strategic benefits…from aligning joint effort, and for combining collective investment for competitive gain. Uplifting leaders know that these (collaboration and competition) are the yin and yang of enduring success.” (Hargreaves, 2014)

Maybe then…Academies will develop greater opportunities and platforms to support individuals to be linchpins, connectors, Freds and change agents. Maybe where the connection and collaboration of these individuals is deep and deliberate altruism dominates, great ideas and approaches will grow from within the organisation.

and Maybe this will…push decision making, innovation, research, development and delivery to the people closest to the action. Perhaps this greater ownership and drive increases consistency and take-up and importantly is better attuned to the needs of students and the Academy. Perhaps this will also allow Academies to be agile enough to stay on the cutting edge … ever closer to creating remarkable approaches that deliver unusual outcomes for students and families.

…and Maybe if we take these ideas and apply them at an Academy level and to Principals as system (uplifting) leaders across networks of schools and multi academy trusts we could transform education. Creating deep connections and collaboration based on deliberate altruism would better allow clusters, trusts and networks to lift up communities and regions….making education remarkable.

Perhaps it is at this level that we require our system leaders (our uplifting leaders) to be superheroes, Freds, connectors and linchpins to take on the responsibility for taking a deliberately altruistic approach to collaboration, creating a remarkable education system…that has a wide and deep impact on communities/regions.

…and perhaps there should be greater focus and measure of these qualities and approaches …such approaches are poorly incentivised at present…and yet it offers a remarkable opportunity to grasp and shape education.

Maybe then we will have a coherent system and shift into the top right quadrant where connected collaboration and deliberate altruism dominates… del alt 3 February 2015 | @DrDanNicholls https://twitter.com/DrDanNicholls