Tag Archives: unleash greatness

Seeing the wood for the trees: beware organisational blindness

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blind-spot

“Can’t see the wood for the trees: the whole situation is not clear, because you’re looking too closely at small details, or you’re too closely involved.“

trees

It is probably true that the longer we lead, teach or support within an organisation the blinder, more conditioned we become to accepting how things are. Our organisational blindness restricts our ability to be shocked or provoked into action; our ability to see the ‘brutal truths’ (Collins) of our situation decreases with time (and surprisingly quickly). We are less able to see the reality of our present situation and less able to seek the required improvement.

“Organisational blindness inhibits individuals and teams from seeing the brutal truth of their reality; leading to missed opportunities, an inability to not see what really matters or be agile enough to strategically move to a brighter future.”

Which begs the question, how do we correct our organisational blindness; overcome our biases and conceptions that grow through time and be alive to the brutal truths so that we can focus on the things that matter; those things that will address the reality and not our perception of the reality? So how do we provoke fresh thinking and fresh perspectives?

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“You absolutely cannot make a series of good decisions without first confronting the brutal facts.” (Collins)

What if we fully understood that we learn to live with and accept things over time. That over time we become organisationally blind to our reality. The story goes that if you place a frog in water and gradually boil the water, the frog sits happily until death, but throw a frog into boiling water and it will jump straight out…the difference between becoming conditioned and normalised to our organisation and seeing it through fresh eyes and from a new, wider perspective.

frog-in-pan

What if we understood that when we move organisations we have our sharpest understanding and insight during the first 6 weeks and after that we gradually become part of the system (Dr Patrick Dixon). What if we worked harder to find ways of re-creating this opportunity; to more often see through fresh eyes?

What if we realised that our institutional blindness is our greatest risk? As the future becomes increasingly uncertain and the educational landscape shifts often, an organisation that is sleepy and fog ridden with organisational blindness is very vulnerable to “wildcard” events as well as to normal rates of change. There are a number of island Academies who have required reinvention; a significant contributing factor being organisational blindness and a poor perspective on what matters now.

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What if we recognise that decisions, strategies and approaches are often only appropriate and right for a point in time? Great organisations are able to be agile and evolve practices so that they stay on the leading edge. Our vulnerability increases where organisational blindness is deep and widely shared such that we are unable to see what is right for now.

What if we realised a key strength of being part of a collaborative network or Multi Academy Trust (MAT) is the ability to connect, compare, contrast and have the wider view that improves our organisational blindness, enabling a greater identification of the brutal truths. What if we accelerated our connectivity, because together Academies in firm and soft collaborations can raise standards and overcome the blindness and vulnerability caused through isolation?

What if the most dangerous institutional blindness is when it occurs at the top. If the Head/Principal is the most significant leader then blindness at this level can cripple an organisation. More than ever we need all leaders to be system leaders…

“All leaders, South West leaders.” (Sir David Carter, RSC)

What if the fragmented nature and isolation of some academies increases organisational blindness? Where island organisations exist and/or there is significant blindness there is significant danger that the organisation becomes less attuned to reality and less successful.

“We still have an education system that is fragmented and unstandardised (adapted from Lord Nash); one where there are too many island schools/academies whose viewpoint is unavoidably organisationally blind.”

What if we recognised that much of what we see and think is hugely vulnerable to selective perception: seeing only the things that fit with our own preconceptions or prior beliefs? Whilst we rely on internal scrutiny these perceptions will limit our notion of performance and this worsens over time.

“Selective perception is the tendency to not notice and more quickly forget stimuli that causes emotional discomfort and contradicts our prior beliefs.”

What if we accept that the people within organisations are least likely to be able to evaluate its quality? What if we fully exploited, embraced and sought external scrutiny, because as leaders we understand that this perspective will be truer, more balanced and less open to bias than our own?

What if we grew more system leaders to horizon scan and have a wide perspective that can correct blindness… to find coherence, to light the way, to reduce blindness so that the system as a whole saw more of the light; lifting our young people and communities up?

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What if system leaders connected the dots and collaborated; being strategically altruistic. Recognising that where we strategically give and collaborate we reduce our institutional blindness and contribute to correcting institutional blindness in others. By connecting the dots and by being a deliberately altruistic system leaders we reduce blindness in ourselves and others.

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What if we spent more time out of our organisation? What if we actively supported leaders and teachers to spend time in other Academies? So that we eased and removed organisational blindness, provided perspective and shifted the frame of reference such that we were better able to see the brutal truths and plot improvement. Fresh eyes provide a new perspective; in the land of the blind the one-eyed person is king…

Basic RGB

“Complacency in leadership limits our ability to notice the unacceptable and maintain high expectations. Leaders need to welcome and proactively seek challenge and peer review.”
(adapted from Steve Munby)
What if we recognise inhibiting hubris. Jim Collins in “How the Mighty Fall” identifies the dangers of hubris, the excessive pride that brings down a hero – following success, leaders often become arrogant about their success and almost view it as an entitlement.  As a result, they become complacent and lose sight of (become blind to) what caused/s their success.  Organisations that were perceived to be successful can be vulnerable to disruptive changes (occasionally dramatically)…

“There is no danger that Titanic will sink. The boat is unsinkable and nothing but inconvenience will be suffered by the passengers.” -Phillip Franklin, White Star Line Vice-President

Der Untergang der Titanic

What if by recognising the problems caused by organisational blindness that we are better able to avoid catastrophes and to find an appropriately risk-aware approach based on the true realities of our performance and provision?

What if we protected ourselves from this false sense of security, the false notion of being able to control situations or understand present performance. It is this that compromises our ability to cope and evolve to meet the demands of the present and the future. Perhaps this is about remaining students of our work and seeking external opinion and thoughts; taking every opportunity to vacuum the brains of others for insight and perspective…

“Like inquisitive scientists, the best leaders remain students of their work, relentlessly asking questions–why, why, why?–and have an incurable compulsion to vacuum the brains of people they meet.” Jim Collins.
What if we sought peer review and scrutiny as the best way to avoid both complacency and organisational blindness? Even if this makes us feel uncomfortable and exposed to the truth… perhaps a humbling truth, but with this comes new understanding, insight and perspective to enable improvement.
 “What makes us vulnerable makes us beautiful.” (Brene Brown)
“What do we see when leaders are at their best. – a balance between confidence and humility.” (Steve Munby)
What if Ofsted valued system leadership more? Valued the system contributions made to other organisations and the wider community? After all Ofsted wields significant power to nudge the education system in the direction it chooses.
What if we also recognised that unless leaders, teachers and staff go beyond the organisation there is significant danger of Cabin Fever; becoming conditioned (negatively) to everyday experience, with little ability to measure quality or what is normal? It is healthy and desirable to offer and ensure that all staff gain wide perspectives – as organisational blindness can be damaging and provide a warped sense of performance or quality…(often selectively perceiving the organisation based on low amounts of evidence or restricted perspectives).
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Maybe then we would recognise the prevalence and harm of organisational blindness…understanding that our ability to see with fresh eyes lasts around six weeks, after which, without corrective approaches, we become increasingly blind to the brutal truths of our reality, less able to identify improvement and actions that are right for now.

Maybe then we would have far less complacency within the system; the sort of complacency born out of hubris and organisational blindness.

Maybe then we would see the brutal truths in ourselves and our organisations. Enabling our organisation to avoid dangers and to be agile enough to cope and thrive despite the present pace of change.

Maybe then we would see the huge opportunity that presently exists for shifting our fragmented island system of Academies into local hubs and multi Academy Trusts to reduce blindness, create coherence and shift the quality of education for whole communities.

Maybe then we would connect and collaborate not just to see again, but so that we could treat blindness in others and be system leaders.

Maybe then we would welcome scrutiny and peer review as a way to reduce blindness, bring better perspective and focus and to therefore accelerate improvement.

Maybe then we would seek opportunities for staff and ourselves to “get out more often” to improve our blindness and that of others? … as well as reduce cabin fever and the dangers of selective perception.

Maybe then we would connect more and be strategically altruistic to improve the wider system; playing our part in removing organisational blindness. After all great organisations don’t settle and achieve greatness through conscious choice…

“Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice.” (Collins)  (A choice that needs to be seen through the fog of organisational blindness)

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April 2015

Judge teaching over time not over 20 minutes

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Progress over time

Whilst Ofsted highlight …”120. The judgement on the quality of teaching must take account of evidence of pupils’ learning and progress over time,” many schools rely heavily on brief 20 minute observations to judge the quality of teaching. This emphasises performance over systematic long term teaching impact on progress. The former encourages observation tricks and hoop-jumping the latter focuses on habits and approaches that sustain progress for each child over time.

Supporting teachers to move from Requiring Improvement to Good is often achieved by insisting on a number of non-negotiables. Teachers seek and are supported to tick-off a series of aspects of teaching and learning; they perform a 20 minute section of a lesson by tumbling and jumping between different teaching and learning strategies and approaches to ensure that they tick enough of the criteria to get them over the Good line. The consequence is that observations are high-stakes with Teachers performing a range of tricks that often hamper learning and rarely support the conditions required for students to make good or better progress over time. Teachers then carry the label of their last 20 min observation. Improving teaching needs to move much more toward rewarding teaching that has strong habits that typically create learning conditions that enable students to consistently make good progress.

jumpy progress

Student progress is not linear over time. Students make progress when the conditions are right and when they make breakthroughs in their learning (progress is more catastrophic than uniform). The blue line highlights a better description of progress over time (accepting that there will also be ‘dips’ in learning along this blue line). When teaching is good/outstanding it secures jumps in students progress because the teacher habits and typicality of approach maintains conditions for learning that promote and provoke students to make progress more often. The vertical line provides a representation of a lesson observation, scaled larger than reality, but nevertheless highlighting the tiny sample of a students journey measured by observation. We also then extrapolate the judgements made in this lesson and make the assumption that this represents a teachers performance across all of their classes all of the time … it doesn’t.

The bar below highlights how small a sample the 20 minute observation represents compared the learning over time. This sample is very likely to be unrepresentative and  hide the typicality and actual quality and effectiveness of teaching. This also only shows one class; if we place 6-8 more blue bars alongside then the sample size becomes even more unrepresentative (or ridiculous). We can be guilty of placing far to much emphasis on the 20min observed sample and place too little weight on the evidence of progress over time or use the conditions, habits and practices to extrapolate progress into the future. If we agree that what matters is the typical quality of teaching and the ability of that teaching to genererate good progress or better over time then we should look beyond the 20 minute observation to seek evidence of progress over time. We should also consider how the conditions for learning in the observation can be extrapolated (with care) to assess the likely progress of students into the future.

obs in time

We have made too much of progress in a lesson or part lesson. We have not helped ourselves at times by using phrases like, “do the students know or can they do something that they could not at the start of the observation.” In feedback we are often susceptible to making it clear to teachers that we are judging the lesson (20mins) and not them as a teacher. The reality is that measurable progress for students is unlikely in 20 minutes, but that it is possible to examine and judge the conditions present in the lesson that give us reassurance that students have, are and will make at least good progress over time…are they getting a good deal?

The first bar below shows how dominant the sample observation can be on grading a lesson and by extension the teacher that delivered the lesson. Where we weight the judgement heavily on what is observed it tempts a teacher performance; a mad rush to run through a range of strategies that are often detailed on the observation form. The consequence is the teachers teach a lot, students are busy and often bewildered, moved-on, and asked to show how much progress they think they have made. The punctuation in the lesson through questioning, AFL, modeling, peer assessment, paired work, group work, four minutes of writing…. Tick boxes on the form, but in quick combination reduce the conditions required to secure progress over time. Far better to judge the typicality of teaching and therefore the effectiveness of teaching by considering a range of evidence.

bars

If we are to reward typicality of teaching and teaching that generates good or better progress over time then the weighting of our evidence should use a range of sources. The evidence from the observation of the teaching should provide an insight into the conditions that are typical for the students over time. Much more emphasis should be placed on evidence from students, their books, evidence from panning (backwards and forwards) and the data/outcomes for this class.

With the emphasis on rewarding and promoting teaching that secures progress over time then perhaps feedback and judgements should highlight typically good or typically outstanding or typically requiring improvement or typically inadequate as more appropriate judgements on the quality of teaching. The importance of progress over time to a judgement is highlighted in this table…

table

This rewards those teachers that work hard, have good habits and the professional ability to generate that conditions in a classroom that secure good or better progress over time. This means that we should have stickier judgements for individual teachers. The first bar below highlights the range of grades that could be achieved in an academic year by a single teacher due to the high stakes nature of 20 minute observations (the observation providing a label to be carried by that teacher until the next observation). Where the emphasis is more around typicality then judgements are stickier and more reflective of the typical quality of teaching (shown by bar two). This will have the effect of polarising teaching judgements. Where teaching uses effective approaches and habits that secure progress over time the evidence will always be in books, in the planning, in the student voice, the routines, shown in the quality of feedback, in the purpose and meaningfulness of the learning journey…where this happens good and outstanding teaching becomes securer over time. Where the opposite is true, where teachers rely on the performance, mark less, plan less, have less purpose and less focus on the journey and the outcomes the typicality of teaching will require improvement…and that is likely to be true for all classes … and we are back to the importance of habits that sustain student progress over time.judgements

What would observation criteria that emphasised the importance of progress over time look like? Here is an example that places progress over time as the key determinant on the typical quality of teaching. Below this are an indication of the approaches that would contribute towards securing the conditions required for securing progress over time…

lesson obs

The form, therefore, indicates areas that may be observed that are more likely to support good progress over time. These are not prescribed or essential, neither are they a set of tick boxes to be checked to determine the grade. When the key determining judgement is progress over time, the 20 minute lesson observation is no longer a performance or does it necessitate the teacher jumping through hoops. Whilst the lesson could be all singing and all dancing it could also be students sat silently redrafting a piece of work for 20 minutes or performing or engaged in a piece of art etc. This approach frees teachers to not change practice under observation; secure in the knowledge that the observer is measuring progress secured over time not the number of tricks and hoops-jumped in 20 minutes.

Prescribe adequacy, unleash greatness…

All of which links to the trendy ideas around moving from tight to loose. To get to good it is often about being tight; using non-negotiables to raise the bar. To move through typically good to typically outstanding it is about loosening or unleashing greatness. You do this because teaching is a craft not a science; the ability to facilitate 30 teenagers often of mixed ability to make good progress requires an awareness, a professionalism and ability to keep all students progressing. Sometimes that is about engaging, inspiring, provoking responses and sometimes that is learning vocabulary, a spelling test, redrafting, testing, feeding back, being diagnostic and closing gaps. The best person to judge this interplay is the teacher. We need to recognise this and use observation to judge teaching impact over time and not on how many boxes a performer ticked in 20 minutes. This should empower teachers who then have greater freedom and…

  • Purpose (secure student progress to give them a better chance in life)
  • Autonomy (you decide how you secure student progress)
  • Mastery (it is a craft not a science, be creative and innovative – seek mastery in teaching to drive progress) (Dan Pink)

Where a teacher has taken on a class, from another teacher or at the start of the year there needs to be a shift in the emphasis placed on the different parts of the evidence. An early judgement on typicality would extrapolate the observed conditions, judge the likely impact of habits, use teacher planning and dialogue to consider the likely typicality and impact of teaching over time…and re-visit later to judge impact. The longer the teacher has a class the more the emphasis will shift to actual measurable progress over time from their starting point with the class.

As we reward progress over time (making it a determining judgement)  we need to increasingly compare actual (external) outcomes with our typical gradings of teaching. There has been a poor relationship between the quality of teaching judged through lesson observation compared to actual outcomes of the students; class performance often does not stack up well against observation data. A focus on progress over time should generate a greater link between the judgements on typicality teaching and student outcome. 

So ticking tricks in 20 minutes is mis-leading and does not focus on what matters. What matters is that students receive typically good and outstanding teaching every lesson so that they make progress over time. Those teachers that create the conditions for progress more often should be rewarded, for it is the impact of this teaching that supports students to make progress over time that counts. The freeing/loosening nature of this view on teaching and rationalising the part that observation has to play in judging teaching releases professionals to teach anyway they choose, without ticking any prescribed boxes, so long as students make progress over time and this is reflected in a triangulation of evidence then teaching is typically good and outstanding and these judgements are stickier….and that feels right.

April, 2014