Human Organisations | alchemy and magic

The building of Trusts as Human Organisations offers the best opportunity to exploit the collaborative advantage created by deeply connecting colleagues and groups of schools. Human organisations are deliberately designed to be colleague-centred, relational, collaborative and generative. Aligning individual purpose with the collective mission, empowers colleagues to seek improvement.

Human organisations require deliberate ‘Trust’ leadership to orchestrate collaboration and to understand that Trusts are adaptive, living systems that with the right culture and architecture can trigger greater connection and value. This value is multiplied when peers connect with purpose to explore and exploit their collective imagination and expertise: alchemists creating magic. Too often the capacity and connection for improvement remains latent within Trusts.

“…magic should have a place in our lives – it is never too late to discover your inner alchemist.” Rory Sutherland

The following describes a human organisation—one that seeks a collaborative advantage so that groups of schools perform better than before and are more able to tackle the challenges of our time.


The power of purpose

Human organisations articulate why they exist. Leaders draw maps, set destinations, raise expectations and describe the desired future in technicolour. The narration of the journey and importance placed on it offers the cultural currency, the validation, the reward for collaborating toward the destination.

“Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.” Margaret Mead

A shared quest, in something worthwhile, something meaningful, something that lights a fire, and something anchored in why we exist, creates a generative shared desire and motivation. It sustains and directs energy across the organisation, toward that which is worthy.

Built on relationships3

Human organisations are driven by an unswerving investment in relationships, to secure motivation and to connect peers with purpose, to seek our moral ambition.

“Leadership is communicating to colleagues their worth and potential so clearly that they are inspired to see it in themselves.” Stephen Covey

In human organisations colleagues need to feel the purpose, have enough empowerment and autonomy to seek mastery. It is this investment in colleagues as social beings that taps our deeply engrained tribalist desire, to belong and do meaningful things.

“The relationships we build with each other provide the foundations of change. We are social beings who thrive on connections.” Sir Hamid Patel

The investment in relationships directed toward the purpose is the life blood of human organisations where success is the sum of all decisions made, by all colleagues, every second, of everyday, everywhere in the Trust.

Hard wiring

Human organisations hard wire, design and develop networks and communities as fundamental to their being: seeking connectivity and conductivity. It is not just an exercise in bringing colleagues together, networks must create enough conductivity to shift behaviour and actions intelligently toward the purpose and higher standards.

The architecture and design of networks is very deliberate and requires colleagues to be open, critical and ego-less in the deliberate search for better.

Soft Wiring

“The stars we are given. The constellations we (and they) make.” Rebecca Solnit

Human organisations encourage, permit and expect colleagues to collaborate beyond the set piece networks; connecting in informal, organic and dynamic groups of colleagues motivated to share and solve, in service to the mission. This collaboration propagates value, horizontally and organically across the organisation, adding up to more than the sum of the parts and becoming self-improving.

“…forests are complex adaptive systems, comprised of many species that adjust and learn, …and these parts interact in intricate dynamic networks, with information feedback and self-organisation. System-level properties emerge from this that add up to more than the sum of the parts.” Suzanne Simard

Building a platform

Human organisations invest in platforms of shared approaches for colleagues to collaborate on. This liberates colleagues to add value and seek greater impact by getting much better at the same. Playing in one field, free to innovate and add value based on a foundation, rather than playing in the woods or on the hill or in the fields: where a thousand flowers fail to add value.

This is an intelligent dance, that balances standardised and empowered approaches, and connects colleagues to embed and improve both. For Trusts what should be standardised or empowered is largely objective not subjective, driven by the difference between complicated or complex. The dividend is derived from investing in both.

Empowerment

Standardised approaches liberate rather than stifle schools and enables attention on the quality of education. On this platform, empowerment, sensitive to context generates local ownership and accountability for improvement. Colleagues empowered on the platform to collaborate with colleagues, aligned to the purpose, toward the destination, to drive local improvement is the engine room of self-improvement.

Trusts of parallel ecosystems

Each school is an ecosystem within the wider Trust ecosystem. In their part they run ‘experiments’ in parallel with other schools, with roughly the same resources, on a platform of shared approaches and seeking the same goals (helpful controls). With greater horizontal collaboration between trust leaders and colleagues the conditions exist to compare, contrast, iterate, develop and learn what it takes to add value.

“A golden age is associated with a culture of optimism, which encourages people to explore new knowledge, experiment with new methods and technologies, and exchange the results with others.” Johan Norberg

Seeking improvement requires the transparent sharing of all performance data. A self-improving system requires open access to all performance information to identify the conditions and approaches that secure strong performance.

Alchemy and alloys

Within the ecosystem (a large enough ecosystem) there is the best of everything. With enough connectivity, alchemy, alloying and forging, magic is possible. This is the intelligent melding of contextually sensitive approaches, enhancing a theory of action that is deliberately implemented. This expects heads and colleagues to intelligently exploit the resource in the trust, implementing for impact, and not to blindly stagger from one initiative to another.

“The mythical “butterfly effect” does exist, but we don’t spend enough time butterfly hunting.” Rory Sutherland

Imitation + adaptation

Leaders as alchemists, seek to alloy new approaches and strategies, by iteration, combination and adaptation, to spark greater impact. Deeply connected, open, collaborative cultures can learn from each other and interrogate new ways, ideas and methods to imitate and adapt: utilising the wisdom of the forest in their part of the ecosystem.

“The basic raw materials are a wide variety of ideas and methods to learn from and to combine in new ways.” Johan Norberg

Crowdsourcing

Human organisations create the opportunity and expectation for leaders to crowdsource solutions, tapping into the expertise and approaches of others across the ecosystem: setting out challenges for others to solve. Within a culture of openness, shared responsibility and because we are playing the same game, the ability to crowdsource improvement is the advantage of connected, human organisations.


Self-improving (eco)system

Taken together this forms a blueprint for a human organisation that is purpose driven, relational, generative and seeking value, together. Leaders and colleagues formally and informally networked, often horizontally, engaged in the business of improvement, fuelled by collaborative intelligence and forest wisdom: propagating a high performing ecosystem.

“… beneath the forest floor …exist an ‘underground social network’… trees could move resources around between one another…  ‘a co-operative system’, in which trees ‘talk’ to one another, producing a collaborative intelligence … ‘forest wisdom’.” Robert Macfarlane

So, seek greater connectivity to empower and permit colleagues to be alchemists, to collaborate, generate greater value and perhaps create a little magic.

Build human organisations.


Dan Nicholls | August 2025

Unwarranted Optimism

    For there is always light,

    If only we’re brave enough to see it.

    If only we’re brave enough to be it.

    (Amanda Gorman)

    When everything around appears dark and it is hard to see the light, we need to be brave enough to have unwarranted optimism. It is unwarranted because of the number of challenges faced by colleagues working in education that push us into hopelessness and toward helplessness. And, perhaps worse, there is a real danger that this helplessness is increasingly learnt, mutually reinforced and influencing the stories we tell each other about our profession.

    “Do you have the resilience to show unwarranted optimism, and to regard crisis as the norm and complexity as fun, while maintaining a bottomless well of intellectual curiosity?” (Tim Brighouse)

    To work in our profession requires unwarranted optimism. It always has, but it feels harder than ever to view the future with hope. Optimism (particularly unwarranted) is the life blood of our sector, the fuel that drives good people to do good and change lives. We must not sink our profession by peddling pessimism, even if it is warranted.

    “The problem is that people mistake optimism for ‘blind optimism’.” (Hannah Ritchie)

    However, this is no time for ‘blind optimism’, a naive faith or passive hope that things will turn out well. We need a ‘conditional’, ‘urgent’ optimism that empowers us to act, to step forward and build together a future for all children. Even if optimism, at this time, is unwarranted, it is a far better basis for offering colleagues and children a sense of possibility.


    Warranted Optimism | Everyday acts of heroism.

    “Optimism is seeing challenges as opportunities to make progress; it’s having the confidence that there are things we can do to make a difference. We can shape the future, and we can build a great one if we want to.” (Hannah Ritchie)

    Our schools may well be performing better than ever, providing provision that is meeting the steepest of challenges, post pandemic, and in the face of the fracturing social contract. In all schools, heroic acts are changing lives, exemplifying the power of human connection, offering real hope and optimism for the future; a powerful force for good.

    Warranted Pessimism | poor choice for children and colleagues.

    Warranted pessimism is not an option. Despite the oppressive background music and the darkening light, if we choose to be pessimistic, we may well extinguish the fading light. Too much pessimism, warranted or unwarranted disturbs us deeply, encourages retreat and pushes us to become victims of circumstance. And whilst we can individually decide to retreat, it comes at a cost for all and our profession, as well as the children who need optimism, not pessimism, from the adults they trust.

    “There is no trust more sacred than the one the world holds with children.” (Kofi Annan)

    Skin in the game | our influence lives beyond us

    We all have an opportunity to be and bring the light to others. We cannot choose to sit outside the lives of others or be silent in the narratives that we tell each other; we have skin in other people’s lives. How we choose to move through life, reinforces or erodes the narrative and norms that set the stage far beyond ourselves, in schools, classrooms, and more broadly in life.  How we choose to live in this world, matters.

    How to live in a world where profound uncertainty is not a bug, but a feature? (Yuval Noah Harari)

    We are also hugely influenced by the need to fit in. It is coded deep in us that to be outside of a group hurts, is unsafe and a danger. So, we often take opportunities to align ourselves with the beliefs, attitudes, norms and behaviours of those closest to us. Often choosing against our independent beliefs to follow trend and fit in; a trend that is too often pessimistic. It matters, therefore, whether we choose unwarranted optimism or not, it radiates and infects beyond ourselves to other beings and happenings, all of the time.

    “Your response has to be to reject cynicism and reject pessimism and push forward, with a certain infectious and relentless optimism. Not blind optimism, not one that ignores the scale and scope of our challenges, but that hard-earned optimism, that’s rooted in the stories of very real progress.” (Barack Obama)

    Fairy Lights over Spotlights | a marvellous victory

    “What we choose to emphasise … will determine our lives. If we see only the worst, it destroys our capacity to do something… and at least the possibility of sending this spinning top of a world in a different direction. …to live now as we think human beings should live, in defiance of all that is bad around us, is itself a marvellous victory.” (Howard Zinn)

    To live with unwarranted optimism is to seek the joy of fairy lights over spotlights. A focus on fairy lights enables us to see the joy woven through life, to value the happenings and humans around us. Shifting our focus to the normal, everyday, magic that happens in schools, reveals the power of human relationships and places value on what really matters.

    “To be hopeful in bad times is not just foolishly romantic.” (Howard Zinn)

    The future then is built on an accumulation of small acts, a bottom-up movement, where change becomes possible and we have the chance to send this spinning top of a world in a different direction.

    meaningful movements start bottom-up.

    Seeking spotlights on the other hand is like waiting for big things or changes, often viewing them as a salvation that will save the day. It is the hope that kills, the waiting for the next station that stops us from living now and enjoying the journey.

    “I’ve very deliberately chosen to notice the smaller things, the joys I might have otherwise missed had I looked too broad, too big. The thousands of joys that lattice and join and thread into and around our daily school life.” (Claire Stoneman)

    Uncommon Opportunity | striving for what is worth having.

    There might just be an uncommon opportunity to re-evaluate what really matters in education. Some of the most courageous and heroic work is happening in unfavoured areas of our sector; areas where the challenge is steepest and recognition the lowest.

    “This is Vanity Fair a world where everyone is striving for what is not worth having.” (William Thackeray)

    The narrowness of what is valued in education belies the vibrance and range of opportunity that exists in our world and the eclectic abilities of human beings. It is this narrowness that disenfranchises the many. We must throw more light on what is worth having, what children need for their future; a system more geared towards those it serves.

    I deal my own deck, sometimes the ace, sometimes the deuces.” (Gloria Gaynor)

    When we are pushed by powers beyond our control we should strive to go in the opposite direction and enable others to take more control, to step forward and make a difference to their part of the world. We should continue to deal our own cards, and empower others, to deal from their decks, optimistically, regardless of what is dealt; because we have collective power and we are the system.

    Too many feel unremarkable | in a remarkable world.

    In a darkening world children, particularly under-resourced children, need us to have unwarranted optimism, to offer more light and a greater sense of possibility. Creating the conditions for children to adventure down rabbit holes of curiosity and to feel the wonder of our remarkable world. We seek this wonder, so that children have the chance to walk a step or two with genius and because childhoods last a lifetime.

    “Do you believe with a passion that brooks no denial that all pupils, whatever their background, can walk a step or two with genius and that your staff will embrace the aim that all students will grow up to think for themselves and act for others?” (Tim Brighouse)

    We must not allow a pervading pessimism to extinguish the light for children and create a self-fulfilling narrative that damages our profession. We must encourage more to serve in education to reveal the magic that exist in ordinary lives and to bring more light.

    “…treading the intriguing line between the everyday and the otherworldly, revealing the magic that exists in our ordinary lives.” (The Lost Bookshop)

    Not our story to finish | true but useless.

    We should not pretend to know the future or how this story plays out. We must tread carefully on the dreams of children and seek to create provision that is more born out of optimism than pessimism. It is the difference between setting the stage for children to stumble forward in the dark, steeped in pessimism, and stepping with confidence into a future that is full of optimism and possibility. Children need to grow up in a world where they feel remarkable, opportunity is unbound, and where children do not feel separate from the world.

    “…although her childhood, had left her feeling separate from the world.” (Steven Rogers)

    Lest we forget that children are vulnerable to the beliefs and narratives of the adults in their lives. The challenges we face are true but useless for the children we educate. They do not choose the conditions, location, or time that they inhabit, and they are largely unaware of pressures, turmoil, and upset of colleagues in our sector. They profit nothing from a sector that fights, argues, gives-up, or fails to work optimistically with the hand that they are dealt.


    Unwarranted optimism | An invitation to dance

    We choose our approach to life and to work. It is too easy to see the challenges that surround us and retreat into the security of pessimism, into narratives that reduce agency and reinforce helplessness. But, when we do, it is not an individual choice, the impact of this stance reverberates through other beings and happenings. It denies a sense of possibility.

    Conversely, to bravely choose optimism, conditional optimism, we offer a greater sense of possibility, to reassess what is valued and to see the magic and the light in the everyday. This is a stronger basis for the future, more generous and a greater investment in colleagues and children.

    “Ignore those who say that we are doomed. We are not doomed. We can build a better future for everyone.” (Hannah Ritchie)

    So, to choose individually, collectively, and organisationally to pursue unwarranted optimism is to contribute to a growing narrative that encourages us not just to see the light, but to be the light. To step forward rather than shy away from the future and collectively build it.

    And in this optimistic light perhaps all children and colleagues will accept an invitation to dance.


    Dan Nicholls | February 2024